Content

The 20nine hive mind is always buzzing.
Tap into our collective thoughts on all things tech, brand, design, story, and more.

2-Min Drill Down

2-Min Drill Down: VISUALS IN MOTION Creative Director Kevin Hammond discusses the impact, benefits, and process of creating fluid, animated visual systems. With the broad reach of today’s many digital outlets,...

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Blog

This Brand Is Tackling Customer Experience, Literally

Today’s brands know they have to have a successful game plan when it comes to creating and maintaining the customer experience (CX). That’s because companies realize that is the playing field...

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2-Min Drill Down

Behind Every Great “Why” is an Even Greater “Because”

 If you’re a marketer, you’re probably aware of the work of Simon Sinek. His book Start With Why is a favorite among C-Suite inhabitants and branding geeks. And Sinek’s related...

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2-Min Drill Down

2-Min Drill Down: VISION 20nine COO Mark Stuart discusses the importance of a company’s vision. An estimated 8 out of 10 companies lack a concrete vision as a result of 2008’s...

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Blog

The Customer Experience and Why It Matters More Than Ever

Customer experience (CX) is a key strategy for winning and retaining customers. However, it’s not just a passing trend or buzzword. Customer experience actually matters more than ever before. For example,...

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Blog

IHOb: Wrong Name, Wrong Brand

IHOb Stunt = All Talk, Few Sales I hope they never do this again. I’ve never been a fan of brands pulling pranks or stunts. At its best, a stunt can...

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Blog

The Last Place to Activate Your Rebrand Is With Your Customers

When a brand needs to regain relevance, they often “rebrand” to update their story. The rebrand typically involves developing a contemporary, compelling story that engages and resonates with a target audience...

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Blog

Not Every Small Agency Can Work with a Big Brand

Way back in 2012 — which may only be six years ago on the calendar, but is light years away in terms of how much the world has changed — the...

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